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  1. AdMax
  2. ADMAX-2008

SEM Dashboard: Saving Chart configuration failed with internal service error

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: unspecified
    • Fix Version/s: None
    • Component/s: Dashboard
    • Labels:
      None
    • Environment:

      Operating System: Windows XP
      Platform: PC

    • Bugzilla Id:
      3628

      Description

      Test Env: client-pc.ri.thesearchagency.com

      Steps:
      1. Log into AdMax application.
      2. Navigate to SEM section, select "Account Dashboard"
      3. Select Add New Widget, to add a Double Line chart
      4. In Double Line Chart configuration

      • Select "Account" as "WWMW - Cellular Safety Commission"
      • In "Select Cahnnels" select "Paid Search"
      • In Metrics Selection, select Axis One as "Avg CPC", Axis Two as "Clicks"
      • Select "Time Frame"as "Last 28 days"
      • select "View By" as "Day" and click

      Observation:
      Internal Service error occurs and the "chart configuration" fails to get saved. After Clicking "OK" button the
      widget creation remains in progress of waiting for data.

      Note:
      1. Observed that charts are loaded successfully for the same chart configuration in SEO-Dashboard
      2. In "client-st.ri.thesearchagency.com", observed that the same above chart configuration is saved and the chart
      components are loaded successfully in SEM-Dashboard

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            • Assignee:
              mholly Mike Holly
              Reporter:
              saravanan.t Saravanan (Inactive)
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              Dates

              • Created:
                Updated:
                Resolved: