Uploaded image for project: 'AdMax'
  1. AdMax
  2. ADMAX-2311

Reporting: SEM distributions being shown for all channels

    Details

    • Type: Bug
    • Status: Open
    • Priority: Major
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: Sustaining
    • Component/s: Performance Reports
    • Labels:
      None
    • Environment:

      Seen on prod and staging

      Description

      All distributions are being shown for all channels. A user will see the same list of distribution for SEM,SEO... and so on.

      See screen shot.

      ----------------

      Updating the bug with concerns from and AM: http://eventum.ri.thesearchagency.com/eventum/view.php?id=5987

      I had been facing an issue in Ad Max interface since I had started working on Multi-Channel tasks, such as VRC Display Reports.

      This report requires me to pull various raw data from SEM as well as Display Channels. The problem occurs when an attempt is made to shift from one channel to another. When one shifts from one to other channel the components under that Channels do not change. This creates a problem when one has to pull a network specific data, e.g. Facebook Display Conversions or Google SEM Conversions.

      Resetting the report request or signing out and shutting the Ad Max site do not help in this case. The only solution is to clear the cookies from browser which successfully resets the Channels and their components.

      It would be great if you could help us with this. Clearing the cookies and logging in to Ad Max all over again becomes tedious when the quantity of reports is huge in number.

      I have attached two screen grabs of the issue for your reference.

        Attachments

          Activity

            People

            • Assignee:
              Unassigned
              Reporter:
              jelliott Jen Clarke (Inactive)
            • Votes:
              0 Vote for this issue
              Watchers:
              0 Start watching this issue

              Dates

              • Created:
                Updated: