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  1. AdMax
  2. ADMAX-2611

Toolbar PageRank and SEOMoz variables sometimes do not show up in the output

    Details

    • Type: Bug
    • Status: Open
    • Priority: Major
    • Resolution: Unresolved
    • Affects Version/s: Link Score Report
    • Fix Version/s: Sustaining
    • Component/s: Linking Report
    • Labels:
      None

      Description

      From time to time (seems like it happens 100% of the time if you put in an 8,000-10,000 report, and something like 10-20% of the time for smaller reports), the Toolbar PageRank column is not populated, and/or the SEOMoz variables are not populated.

      Patrick has seen cases where one is the case and not the other; Ted has seen numerous cases where both sets of data are missing.

      Patrick has done some investigation that shows that STAT and/or SEOMoz are not returning the results in those cases - he has retrys programmed in, but one of the following is probably a problem:

      1.) Perhaps the length of time between, or the number of retries, is insufficient

      2.) Perhaps there is a problem on our end from a network or some other standpoint.

      There are two approaches to digging into this: extensive investigation by Patrick (i.e. looking for cause #2), or simply upping the amount of time between retries and the number of retries in the hopes that it solves the problem the majority of the time (i.e. addressing possible cause #1).

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            • Assignee:
              Unassigned
              Reporter:
              ted Ted (Inactive)
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              Dates

              • Created:
                Updated: