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  1. AdMax
  2. ADMAX-3114

Feed overrides v2 Pixel data or vice versa for unique Product IDs/Conversion Types

    Details

    • Type: Bug
    • Status: Resolved
    • Priority: Major
    • Resolution: Not a Bug
    • Affects Version/s: None
    • Fix Version/s: Sustaining
    • Component/s: Data Summarization
    • Labels:
      None
    • Sprint:
      Sprint 1, Sprint 1

      Description

      For two new accounts, Men's Wearhouse Retail (873) and K&G (874) on acct-db-07 using both v2 pixels and a feed with differing product ids by tracking source, with both data feed and pixels turned on, the feed data overrides the pixel data for Paid Search. If I uncheck data feeds in the account set up and rerun pixel summarizer, the pixel data shows but the feed data does not.

      This is not the expected behavior because the product ids are different in the feed versus conversion pixels.

      This same set up has been used in the past for v1 pixels and worked correctly. A current example is Lear Capital, which uses both pixels and a feed with differing product ids. Both sets of data show correctly in reporting.

      The only difference I can see is Lear is on acct-db-05 and using v1 pixels.

      All other settings appear to be the same.

      I looked in the database and all 3 do not have an entry in st-tracker.datafeedConfig, which is used for multi source conversions with the same product id for feeds/pixels.

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            • Assignee:
              jshih Jeff Shih (Inactive)
              Reporter:
              jshih Jeff Shih (Inactive)
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              • Created:
                Updated:
                Resolved: