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  1. AdMaxLocal
  2. AML-13

Optus_Calldata:Access denied for user exception while executing calldata feed script.

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Blocker
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: 1.2.0
    • Component/s: Data Summarization
    • Labels:
      None
    • Environment:

      optus-qa-smb1 50.57.178.209

      optus-qa-agency1 50.57.178.216

      optus-qa-mysql1 50.57.144.182

      Description

      Precondition:

      Added account-5843 ,searchEnginusers and searchEngineAccounts.

      1. Ran the calldatascript.

      [tsaapp@optus-qa-agency1 bidmgr]$ ./calldata.sh /var/local/tsa/config/com.thesearchagency.datafeeds.calldata.properties

      2012-01-17 14:25:48.364 (3) [main]: Debug Level set to 3

      2012-01-17 14:25:48.374 (3) [main]: Observing directory: /var/local/tsa/calldata/

      2.Placed csv to the location /var/local/tsa/calldata/

      [gsingh@optus-qa-agency1 ~]$ sudo cp call_data_2011-12-26_s1.csv /var/local/tsa/calldata/

      [tsaapp@optus-qa-agency1 bidmgr]$ ./calldata.sh /var/local/tsa/config/com.thesearchagency.datafeeds.calldata.properties

      2012-01-17 14:25:48.364 (3) [main]: Debug Level set to 3

      2012-01-17 14:25:48.374 (3) [main]: Observing directory: /var/local/tsa/calldata/

      2012-01-17 14:26:08.483 (3) [Thread-1]: Processing [/var/local/tsa/calldata/call_data_2011-12-26_s1.csv]

      2012-01-17 14:26:08.485 (3) [pool-1-thread-1]: Waiting for done file [/var/local/tsa/calldata/call_data_2011-12-26_s1.csv.done]

      3.Run touch command

      [gsingh@optus-qa-agency1 ~]$ sudo touch /var/local/tsa/calldata/call_data_2011-12-26_s1.csv.done

      now calldata script started processing the file.

      [tsaapp@optus-qa-agency1 bidmgr]$ ./calldata.sh /var/local/tsa/config/com.thesearchagency.datafeeds.calldata.properties

      2012-01-17 14:25:48.364 (3) [main]: Debug Level set to 3

      2012-01-17 14:25:48.374 (3) [main]: Observing directory: /var/local/tsa/calldata/

      2012-01-17 14:26:08.483 (3) [Thread-1]: Processing [/var/local/tsa/calldata/call_data_2011-12-26_s1.csv]

      2012-01-17 14:26:08.485 (3) [pool-1-thread-1]: Waiting for done file [/var/local/tsa/calldata/call_data_2011-12-26_s1.csv.done]

      2012-01-17 14:26:22.514 (3) [pool-1-thread-1]: ======== Starting Call Data Load ========

      2012-01-17 14:26:22.514 (3) [pool-1-thread-1]: Loading filename: /var/local/tsa/calldata/call_data_2011-12-26_s1.csv

      2012-01-17 14:26:22.526 (3) [pool-1-thread-1]: DatabasePool with a limit of 80 created

      2012-01-17 14:26:22.814 (3) [pool-1-thread-1]: DatabasePool with a limit of 80 created

      2012-01-17 14:26:22.847 (3) [pool-1-thread-1]: Created call products for 3 new accounts.

      2012-01-17 14:26:22.858 (3) [pool-1-thread-1]: Lines processed: 1

      2012-01-17 14:26:22.859 (3) [pool-1-thread-1]: Invalid lines: 0

      2012-01-17 14:26:22.859 (3) [pool-1-thread-1]: ======== Finished Call Data Load (COMPLETED) ========

      2012-01-17 14:26:22.862 (3) [pool-1-thread-1]: Executing [/usr/local/tsa/bidmgr/whsumm.sh --client -d3 --date 2011-12-26 --end 2011-12-27 -dsrt 0 -a 5843]

      .

      .

      .

      2012-01-17 14:26:23.361 (2) [P1T1]: Exception [creating pooled Database]:java.sql.SQLException: Access denied for user 'perfsum'@'50-57-178-216.static.cloud-ips.com' (using password: YES)

      at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:946)

      at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:2870)

      at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:812)

      at com.mysql.jdbc.MysqlIO.secureAuth411(MysqlIO.java:3269)

      at com.mysql.jdbc.MysqlIO.doHandshake(MysqlIO.java:1182)

      at com.mysql.jdbc.Connection.createNewIO(Connection.java:2670)

      at com.mysql.jdbc.Connection.<init>(Connection.java:1531)

      5. Checked the /etc/hosts for ipaddress - 50.57.178.216

      [gsingh@optus-qa-agency1 tsa]$ fgrep 50.57.178.216 /etc/hosts

      50.57.178.216 optus-qa-agency1

      50.57.178.216 reportservice-01-write bidmanagerservice-01-write alertservice-01-write thresholdservice-01-write

      50.57.178.216 svc-uiv1.svc.thesearchagency.com svc-rptv1.svc.thesearchagency.com svc-bidmgrv1.svc.thesearchagency.com svc-alertv2.svc.thesearchagency.com svc-thresholdv2.svc.thesearchagency.com svc-useracctv2.svc.thesearchagency.com svc-clusterv2.svc.thesearchagency.com svc-creativev2.svc.thesearchagency.com svc-rptv2.svc.thesearchagency.com

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            • Assignee:
              therouxj Jeff Theroux
              Reporter:
              atul.sanagar Atul Sanagar (Inactive)
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              Dates

              • Created:
                Updated:
                Resolved: