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  1. Data
  2. DATA-880

Alerts/Scheduled Reports being triggered before Google Data is completed

    Details

    • Type: Bug
    • Status: Open
    • Priority: Critical
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Search Engine Data
    • Labels:
      None

      Description

      I have received several trouble tickets this past week on different days that alerts or scheduled reports have been triggered before Google Data was completed. For example, an alert that there was no Google Spend for the day, but by the time the AM checked later, the data was in. Another example is a scheduled report was triggered and sent out before the Data was in.

      On 6/6/11, Jen Clarke wrote: "It looks like Google WH finishes around 6:30 for this account normally, and yesterday it didn't finish until 9:30. Also WH LOW ran earlier than normal yesterday at 5:46."

      Some alert examples below:

      From: The Search Agency - Alerts <TheSearchAgency@TheSearchAgency.com>

      Date: June 5, 2011 7:21:45 AM PDT

      To: Carol Tang <Carol.Tang@thesearchagency.com>, Danielle Ilan <Danielle.Ilan@thesearchagency.com>

      Subject: TSA Alert: Credibility - dnb - Main: $0 SPEND!

      TSA Alert: Credibility - dnb - Main: $0 SPEND!

      Name: $0 SPEND!

      Alert Created: 06/05/11

      Comparison dates:

      Compare 06/04/11 with 05/29/11 to 06/04/11

      If cost yesterday is 0 and 0 is not cost last seven days and 100 is less than cost last seven days - HIGH ALERT

      Assignments that triggered Alert:

      Google AdWords:

      1. Account: Credibility - dnb - Main

      Distribution: Google AdWords

      06/04/11 cost=0.00

      05/29/11 to 06/04/11 cost=22585.67

      06/04/11 cost Difference = 0.0cost Difference = 0.00

      05/29/11 to 06/04/11 cost Difference = -22585.67cost Difference = -22585.67

      05/29/11 to 06/04/11 cost Difference = -22485.67cost Difference = -22485.67

      From: The Search Agency - Alerts <TheSearchAgency@TheSearchAgency.com>

      Date: June 8, 2011 6:49:32 AM PDT

      To: Carol Tang <Carol.Tang@thesearchagency.com>, Danielle Ilan <Danielle.Ilan@thesearchagency.com>

      Subject: TSA Alert: Credibility - dnb - Main: $0 SPEND!

      TSA Alert: Credibility - dnb - Main: $0 SPEND!

      Name: $0 SPEND!

      Alert Created: 06/08/11

      Comparison dates:

      Compare 06/07/11 with 06/01/11 to 06/07/11

      If cost yesterday is 0 and 0 is not cost last seven days and 100 is less than cost last seven days - HIGH ALERT

      Assignments that triggered Alert:

      Google AdWords:

      1. Account: Credibility - dnb - Main

      Distribution: Google AdWords

      06/07/11 cost=0.00

      06/01/11 to 06/07/11 cost=22089.01

      06/07/11 cost Difference = 0.0cost Difference = 0.00

      06/01/11 to 06/07/11 cost Difference = -22089.01cost Difference = -22089.01

      06/01/11 to 06/07/11 cost Difference = -21989.01cost Difference = -21989.01

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            • Assignee:
              Unassigned
              Reporter:
              jshih Jeff Shih (Inactive)
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              Dates

              • Created:
                Updated: