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  1. SMB - Optus
  2. OPTUS-65

Data feeds are not generating reports in Production with the 1.3 build

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: 1.3.0
    • Fix Version/s: 1.3.0
    • Labels:
      None
    • Environment:

      Optus production environment

      Description

      The datafeeds in prod odabackjboss01.syd server are not generating reports when the 1.3 build was rolled in. They fail with the following error:
      39:48,047 INFO [STDOUT] INFO 13-08 08:39:48,047 - HTTP Post 2 - Connecting to http://svc-rptv2.svc.thesearchagency.com:8080/svc-rptv2.1/ReportService2.1 ...
      08:39:48,049 INFO [STDOUT] INFO 13-08 08:39:48,049 - Get Variables - Finished processing (I=0, O=0, R=1, W=1, U=0, E=0)
      08:39:48,205 INFO [STDOUT] INFO 13-08 08:39:48,205 - HTTP Post 2 - Response time (milliseconds): [93] for http://svc-rptv2.svc.thesearchagency.com:8080/svc-rptv2.1/ReportService2.1
      08:39:48,209 INFO [STDOUT] INFO 13-08 08:39:48,209 - Get data from XML - The field [ws_result] contain [<html><head><title>JBossWeb/2.0.0.GA - Error report</title><style><!--H1

      {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:22px;}

      H2

      {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:16px;}

      H3

      {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:14px;}

      BODY

      {font-family:Tahoma,Arial,sans-serif;color:black;background-color:white;}

      B

      {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;}

      P

      {font-family:Tahoma,Arial,sans-serif;background:white;color:black;font-size:12px;}

      A

      {color : black;}

      A.name

      {color : black;}

      HR

      {color : #525D76;}

      --></style> </head><body><h1>HTTP Status 404 - /svc-rptv2.1/ReportService2.1</h1><HR size="1" noshade="noshade"><p><b>type</b> Status report</p><p><b>message</b> <u>/svc-rptv2.1/ReportService2.1</u></p><p><b>description</b> <u>The requested resource (/svc-rptv2.1/ReportService2.1) is not available.</u></p><HR size="1" noshade="noshade"><h3>JBossWeb/2.0.0.GA</h3></body></html>]
      08:39:48,213 INFO [STDOUT] INFO 13-08 08:39:48,213 - HTTP Post 2 - Finished processing (I=0, O=0, R=1, W=1, U=0, E=0)
      08:39:48,217 INFO [STDOUT] ERROR 13-08 08:39:48,216 - Get data from XML - Unexpected Error : org.pentaho.di.core.exception.KettleException:
      org.dom4j.DocumentException: Error on line 1 of document : The element type "HR" must be terminated by the matching end-tag "</HR>". Nested exception: The element type "HR" must be terminated by the matching end-tag "</HR>".
      Error on line 1 of document : The element type "HR" must be terminated by the matching end-tag "</HR>". Nested exception: The element type "HR" must be terminated by the matching end-tag "</HR>".
      08:39:48,218 INFO [STDOUT] ERROR 13-08 08:39:48,218 - Get data from XML - org.pentaho.di.core.exception.KettleException:
      org.dom4j.DocumentException: Error on line 1 of document : The element type "HR" must be terminated by the matching end-tag "</HR>". Nested exception: The element type "HR" must be terminated by the matching end-tag "</HR>".
      Error on line 1 of document : The element type "HR" must be terminated by the matching end-tag "</HR>". Nested exception: The element type "HR" must be terminated by the matching end-tag "</HR>".

      at org.pentaho.di.trans.steps.getxmldata.GetXMLData.setDocument(GetXMLData.java:174)
      at org.pentaho.di.trans.steps.getxmldata.GetXMLData.ReadNextString(GetXMLData.java:396)
      at org.pentaho.di.trans.steps.getxmldata.GetXMLData.getXMLRowPutRowWithErrorhandling(GetXMLData.java:705)
      at org.pentaho.di.trans.steps.getxmldata.GetXMLData.getXMLRow(GetXMLData.java:691)
      at org.pentaho.di.trans.steps.getxmldata.GetXMLData.processRow(GetXMLData.java:648)
      at org.pentaho.di.trans.step.RunThread.run(RunThread.java:40)
      at java.lang.Thread.run(Thread.java:662)

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            • Assignee:
              manasa.denning Manasa Denning
              Reporter:
              manasa.denning Manasa Denning
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              Dates

              • Created:
                Updated:
                Resolved: