Uploaded image for project: 'SMB - Optus'
  1. SMB - Optus
  2. OPTUS-76

OPTUS_ContactUsForm:Unable to submit the contactus form.

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major
    • Resolution: Not a Bug
    • Affects Version/s: 1.5.0
    • Fix Version/s: None
    • Labels:
      None
    • Environment:

      optus-ear-1.5.0-SNAPSHOT-p854-t20121005-132358-CI.ear

      Description

      Unable to submit the contactus form.

      1.Deploy SGS request.

      2.Access the website and click on ContactUS link.

      3. Enter the details and click on SUBMIT button

      Actual result:

      It displays error message
      “An error has occurred, unable to send message. We appologize for any inconvenience, please try again”

      And Apache log shows :

      [root@optus-qa-agency1 logs]# tail -f optus-customer-sites.com-error_log

      [Mon Oct 08 18:56:31 2012] [error] [client 50.57.178.216] contact us controller created, referer: http://www.cust4-qa-domain.com:9995/
      [Mon Oct 08 18:56:31 2012] [error] [client 50.57.178.216] contact us controller processing request, referer: http://www.cust4-qa-domain.com:9995/
      [Mon Oct 08 18:56:31 2012] [error] [client 50.57.178.216] contact us controller processing request empty(), referer: http://www.cust4-qa-domain.com:9995/
      [Mon Oct 08 18:56:47 2012] [error] [client 50.57.178.216] contact us controller created, referer: http://www.cust4-qa-domain.com:9995/
      [Mon Oct 08 18:56:47 2012] [error] [client 50.57.178.216] contact us controller processing request, referer: http://www.cust4-qa-domain.com:9995/
      [Mon Oct 08 18:56:47 2012] [error] [client 50.57.178.216] contact us controller processing request submit action, referer: http://www.cust4-qa-domain.com:9995/
      [Mon Oct 08 18:56:47 2012] [error] [client 50.57.178.216] contact us controller processing request submit action valid context, referer: http://www.cust4-qa-domain.com:9995/
      [Mon Oct 08 18:56:48 2012] [error] [client 50.57.178.216] PHP Catchable fatal error: Object of class PEAR_Error could not be converted to string in /usr/local/tsa/contactUsPhpLibs-1.0-SNAPSHOT-contactUsPhpLibs/src/contactuscontroller.class.php on line 53, referer: http://www.cust4-qa-domain.com:9995/

      Expected Result:

      User should submit contactus form successfully.

        Attachments

          Activity

            People

            • Assignee:
              caitlyn Caitlyn Duggan (Inactive)
              Reporter:
              atul.sanagar Atul Sanagar (Inactive)
            • Votes:
              0 Vote for this issue
              Watchers:
              1 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: