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  1. Yell
  2. YELL-478

PREMIUM: #172 (and #185) Deployment error

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major
    • Resolution: Incomplete
    • Affects Version/s: unspecified
    • Fix Version/s: Premium Portal 2
    • Component/s: SMSc
    • Labels:
      None
    • Environment:

      Operating System: Windows XP

      Platform: PC

    • Bugzilla Id:
      3823

      Description

      172 Error within the deployment Queue when customer is within

      Pre-Deployment

      (0x03000000:NameValue):xmlns =

      'http://yell.com/esb/tsa/icommon' (CHARACTER)

      (0x03000000:NameValue)http://www.w3.org/2000/xmlns/:ns2

      = 'http://yell.com/esb/tsa/services' (CHARACTER)

      (0x01000000:Name )http://yell.com/esb/tsa/icommon:header

      = (

      (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:sourceSystem = 'TSA'

      (CHARACTER)

      (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:deploymentId = '4559073'

      (CHARACTER)

      (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:replyKey

      = ''414d5120533242524b523120202020204beb015420018ff8'' (CHARACTER)

      )

      (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:customerBpId

      = '0010778017' (CHARACTER)

      (0x01000000:Name )http://yell.com/esb/tsa/icommon:eventResult

      = (

      (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:eventType

      = 'RETURN_CODE' (CHARACTER)

      (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:resultCode

      = 'FAILED' (CHARACTER)

      (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:eventDateTime = TIMESTAMP

      '2010-05-13 11:00:08.698' (TIMESTAMP)

      )

      (0x01000000:Name )http://yell.com/esb/tsa/icommon:advertResp

      = (

      (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:advertId

      = '16172' (CHARACTER)

      (0x01000000:Name )http://yell.com/esb/tsa/icommon:eventResult

      = (

      (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:eventType

      = 'RETURN_CODE' (CHARACTER)

      (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:resultCode =

      'FAILED' (CHARACTER)

      (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:eventData

      = 'Information: [16172_GT:FAILED] Error during add campaigns request.

      [16172_G

      M:FAILED] Error during add campaigns request. ' (CHARACTER)

      (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:eventDateTime = TIMESTAMP

      '2010-05-13 11:00:08.698' (TIMESTAMP)

      )

      )

      Regards,

      Sidharth Koderi

      ---------------------

      07529590078

      To

      Jeff Theroux "Sidharth.Koderi@yellgroup.com"

      <jeff.theroux@thesear <Sidharth.Koderi@yellgroup.com>

      chagency.com> cc

      "Skandini.Avadhani@yellgroup.com"

      11/05/2010 14:21 <Skandini.Avadhani@yellgroup.com>,

      "Graham.French@yellgroup.com"

      <Graham.French@yellgroup.com>,

      Narashimhamurty Tolety

      <mtolety@thesearchagency.com>, Jeffrey

      Collemer

      <Jeffrey.Collemer@thesearchagency.com>,

      Autumn Francesca

      <Autumn.Francesca@thesearchagency.com>

      Subject

      Re: Fw: TSA ERRORS

      This should be fixed now.

      There is a bug in the build that I deployed (which was newer than the build

      currently deployed in production). I thought the build was stable.

      Sorry about that!

      Sidharth.Koderi@yellgroup.com wrote:

      > Hi Jeff,

      >

      > We have been using new customers for the tests in ST2 and most of them

      are

      > getting deployed correctly. But we got an "Authentication Error" today.

      > Could you have a look?

      >

      > (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:sourceSystem

      > = 'TSA' (CHARACTER)

      >

      > (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:deploymentId =

      > '4525032' (CHARACTER)

      >

      > (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:replyKey

      > = ''414d5120533242524b523120202020204baf157d20431d1d'' (CHARACTER)

      > )

      >

      (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:customerBpId

      > = '0015809951' (CHARACTER)

      > (0x01000000:Name )http://yell.com/esb/tsa/icommon:eventResult

      > = (

      >

      > (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:eventType

      > = 'RETURN_CODE' (CHARACTER)

      >

      (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:resultCode

      > = 'FAILED' (CHARACTER)

      >

      > (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:eventDateTime =

      > TIMESTAMP '2010-05-11 11:41:43.368' (TIMESTAMP)

      > )

      > (0x01000000:Name )http://yell.com/esb/tsa/icommon:advertResp

      > = (

      >

      > (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:advertId

      > = '16053' (CHARACTER)

      >

      (0x01000000:Name )http://yell.com/esb/tsa/icommon:eventResult

      > = (

      >

      (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:eventType

      > = 'RETURN_CODE' (CHARACTER)

      >

      > (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:resultCode =

      > 'FAILED' (CHARACTER)

      >

      (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:eventData

      > = 'Information: [Google API error, type=Campaign, errorCode=0,

      > errorText=Authe nticationError, field= ' (CHARACTER)

      >

      > (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:eventDateTime =

      > TIMESTAMP '2010-05-11 11:41:43.368' (TIMESTAMP)

      > )

      > )

      > (0x01000000:Name )http://yell.com/esb/tsa/icommon:advertResp

      > = (

      >

      > (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:advertId

      > = '16055' (CHARACTER)

      >

      (0x01000000:Name )http://yell.com/esb/tsa/icommon:eventResult

      > = (

      >

      (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:eventType

      > = 'RETURN_CODE' (CHARACTER)

      >

      > (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:resultCode =

      > 'FAILED' (CHARACTER)

      >

      (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:eventData

      > = 'Information: [Google API error, type=Campaign, errorCode=0,

      > errorText=Authe nticationError, field= ' (CHARACTER)

      >

      > (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:eventDateTime =

      > TIMESTAMP '2010-05-11 11:41:43.368' (TIMESTAMP)

      > )

      > )

      > (0x01000000:Name )http://yell.com/esb/tsa/icommon:advertResp

      > = (

      >

      > (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:advertId

      > = '16054' (CHARACTER)

      >

      (0x01000000:Name )http://yell.com/esb/tsa/icommon:eventResult

      > = (

      >

      (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:eventType

      > = 'RETURN_CODE' (CHARACTER)

      >

      > (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:resultCode =

      > 'FAILED' (CHARACTER)

      >

      (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:eventData

      > = 'Information: [Google API error, type=Campaign, errorCode=0,

      > errorText=Authe nticationError, field= ' (CHARACTER)

      >

      > (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:eventDateTime =

      > TIMESTAMP '2010-05-11 11:41:43.368' (TIMESTAMP)

      > )

      > )

      > (0x01000000:Name )http://yell.com/esb/tsa/icommon:advertResp

      > = (

      >

      > (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:advertId

      > = '16056' (CHARACTER)

      >

      (0x01000000:Name )http://yell.com/esb/tsa/icommon:eventResult

      > = (

      >

      (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:eventType

      > = 'RETURN_CODE' (CHARACTER)

      >

      > (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:resultCode =

      > 'FAILED' (CHARACTER)

      >

      (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:eventData

      > = 'Information: [Google API error, type=Campaign, errorCode=0,

      > errorText=Authe nticationError, field= ' (CHARACTER)

      >

      > (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:eventDateTime =

      > TIMESTAMP '2010-05-11 11:41:43.368' (TIMESTAMP)

      >

      > Regards,

      > Sidharth Koderi

      > ---------------------

      > 07529590078

      >

      >

      >

      >

      >

      >

      To

      > Jeff Theroux "Sidharth.Koderi@yellgroup.com"

      > <jeff.theroux@thesear <Sidharth.Koderi@yellgroup.com>

      > chagency.com>

      cc

      > Autumn Francesca

      > 10/05/2010 17:31 <Autumn.Francesca@thesearchagency.com>,

      > David Costantino

      > <David.Costantino@thesearchagency.com>,

      > Jeffrey Collemer

      > <Jeffrey.Collemer@thesearchagency.com>,

      > "Martin.Vinson@yellgroup.com"

      > <Martin.Vinson@yellgroup.com>,

      > "Richard.McManus@yellgroup.com"

      > <Richard.McManus@yellgroup.com>,

      > "Graham.French@yellgroup.com"

      > <Graham.French@yellgroup.com>

      >

      Subject

      > Re: Fw: TSA ERRORS

      >

      >

      >

      >

      >

      >

      >

      >

      >

      >

      > "Invalid client customer ID specified" - The Google sandbox gets

      > periodically cleared out by Google.

      >

      > Whenever you do tests using st2, I recommend creating new accounts to

      > do each round of tests. However, if you do want to reuse existing

      > accounts

      to

      > do the tests, then this may happen occasionally (especially if the

      existing

      > accounts are more than a month old).

      >

      > Once the new accounts are created, you can then reuse them to do

      additional

      > testing until you see this error again.

      >

      >

      >

      >

      > Sidharth.Koderi@yellgroup.com wrote:

      > Jeff,

      >

      > Thanks for the update.

      >

      > I can see that some of the deployments are going through now, but I

      > still

      > see failures. This could be related to some missing data. Logs

      given

      > below.

      >

      > (0x03000102:NamespaceDecl)http://www.w3.org/2000/xmlns/:ns2

      > =

      > 'http://yell.com/esb/tsa/services' (CHARACTER)

      > (0x01000000:Folder )

      > http://yell.com/esb/tsa/icommon:header

      > = (

      >

      >

      (0x03000000:PCDataField)http://yell.com/esb/tsa/icommon:sourceSystem

      > =

      > 'TSA' (CHARACTER)

      >

      >

      (0x03000000:PCDataField)http://yell.com/esb/tsa/icommon:deploymentId

      > =

      > '4510731' (CHARACTER)

      > (0x03000000:PCDataField)

      > http://yell.com/esb/tsa/icommon:replyKey

      > = ''414d5120533242524b523120202020204baf157d20422708'' (CHARACTER)

      > )

      >

      > (0x03000000:PCDataField )

      > http://yell.com/esb/tsa/icommon:customerBpId =

      > '0015970213' (CHARACTER)

      >

      >

      (0x01000000:Folder )http://yell.com/esb/tsa/icommon:eventResult

      > = (

      > (0x03000000:PCDataField)

      > http://yell.com/esb/tsa/icommon:eventType

      > = 'RETURN_CODE' (CHARACTER)

      >

      > (0x03000000:PCDataField)http://yell.com/esb/tsa/icommon:resultCode

      > =

      > 'FAILED' (CHARACTER)

      >

      >

      (0x03000000:PCDataField)http://yell.com/esb/tsa/icommon:eventDateTime

      > =

      > TIMESTAMP '2010-05-10 17:15:02.567' (TIMESTAMP)

      > )

      >

      >

      (0x01000000:Folder )http://yell.com/esb/tsa/icommon:advertResp

      > = (

      > (0x03000000:PCDataField)

      > http://yell.com/esb/tsa/icommon:advertId

      > = '1963' (CHARACTER)

      >

      > (0x01000000:Folder )http://yell.com/esb/tsa/icommon:eventResult

      =

      > (

      >

      > (0x03000000:PCDataField)http://yell.com/esb/tsa/icommon:eventType

      > =

      > 'RETURN_CODE' (CHARACTER)

      >

      > (0x03000000:PCDataField)http://yell.com/esb/tsa/icommon:resultCode

      > =

      > 'FAILED' (CHARACTER)

      >

      > (0x03000000:PCDataField)http://yell.com/esb/tsa/icommon:eventData

      > =

      > 'Information: [Google API error, type=Campaign, errorCode=9,

      > errorText=Invalid client customer ID specified., field=

      ' (CHARACTER)

      >

      >

      (0x03000000:PCDataField)http://yell.com/esb/tsa/icommon:eventDateTime

      > =

      > TIMESTAMP '2010-05-10 17:15:02.567' (TIMESTAMP)

      > )

      > )

      >

      >

      >

      >

      >

      >

      >

      (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:sourceSystem

      > =

      > 'TSA' (CHARACTER)

      >

      >

      > (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:deploymentId

      =

      > '4510728' (CHARACTER)

      > (0x03000000:NameValue)

      > http://yell.com/esb/tsa/icommon:replyKey

      > = ''414d5120533242524b523120202020204baf157d20422705'' (CHARACTER)

      > )

      > (0x03000000:NameValue)

      > http://yell.com/esb/tsa/icommon:customerBpId

      > = '0015181980' (CHARACTER)

      > (0x01000000:Name )

      > http://yell.com/esb/tsa/icommon:eventResult

      > = (

      > (0x03000000:NameValue)

      > http://yell.com/esb/tsa/icommon:eventType

      > = 'RETURN_CODE' (CHARACTER)

      > (0x03000000:NameValue)

      > http://yell.com/esb/tsa/icommon:resultCode

      > = 'FAILED' (CHARACTER)

      >

      >

      > (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:eventDateTime

      =

      > TIMESTAMP '2010-05-10 17:15:00.562' (TIMESTAMP)

      > )

      > (0x01000000:Name )

      > http://yell.com/esb/tsa/icommon:advertResp

      > = (

      > (0x03000000:NameValue)

      > http://yell.com/esb/tsa/icommon:advertId

      > = '549' (CHARACTER)

      > (0x01000000:Name )

      > http://yell.com/esb/tsa/icommon:eventResult

      > = (

      > (0x03000000:NameValue)

      > http://yell.com/esb/tsa/icommon:eventType

      > = 'RETURN_CODE' (CHARACTER)

      >

      > (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:resultCode

      =

      > 'FAILED' (CHARACTER)

      > (0x03000000:NameValue)

      > http://yell.com/esb/tsa/icommon:eventData

      > = 'Information: [Google API error, type=Campaign, errorCode=9,

      > errorText=Invalid client customer ID specified., field=

      ' (CHARACTER)

      >

      >

      > (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:eventDateTime

      =

      > TIMESTAMP '2010-05-10 17:15:00.562' (TIMESTAMP)

      > )

      > )

      > (0x01000000:Name )

      > http://yell.com/esb/tsa/icommon:advertResp

      > = (

      > (0x03000000:NameValue)

      > http://yell.com/esb/tsa/icommon:advertId

      > = '552' (CHARACTER)

      > (0x01000000:Name )

      > http://yell.com/esb/tsa/icommon:eventResult

      > = (

      > (0x03000000:NameValue)

      > http://yell.com/esb/tsa/icommon:eventType

      > = 'RETURN_CODE' (CHARACTER)

      >

      > (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:resultCode

      =

      > 'FAILED' (CHARACTER)

      > (0x03000000:NameValue)

      > http://yell.com/esb/tsa/icommon:eventData

      > = 'Information: [Google API error, type=Campaign, errorCode=9,

      > errorText=Invalid client customer ID specified., field=

      ' (CHARACTER)

      >

      >

      > (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:eventDateTime

      =

      > TIMESTAMP '2010-05-10 17:15:00.562' (TIMESTAMP)

      > )

      > )

      > (0x01000000:Name )

      > http://yell.com/esb/tsa/icommon:advertResp

      > = (

      > (0x03000000:NameValue)

      > http://yell.com/esb/tsa/icommon:advertId

      > = '551' (CHARACTER)

      > (0x01000000:Name )

      > http://yell.com/esb/tsa/icommon:eventResult

      > = (

      > (0x03000000:NameValue)

      > http://yell.com/esb/tsa/icommon:eventType

      > = 'RETURN_CODE' (CHARACTER)

      >

      > (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:resultCode

      =

      > 'FAILED' (CHARACTER)

      > (0x03000000:NameValue)

      > http://yell.com/esb/tsa/icommon:eventData

      > = 'Information: [Google API error, type=Campaign, errorCode=9,

      > errorText=Invalid client customer ID specified., field=

      ' (CHARACTER)

      >

      >

      > (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:eventDateTime

      =

      > TIMESTAMP '2010-05-10 17:15:00.562' (TIMESTAMP)

      > )

      > )

      > (0x01000000:Name )

      > http://yell.com/esb/tsa/icommon:advertResp

      > = (

      > (0x03000000:NameValue)

      > http://yell.com/esb/tsa/icommon:advertId

      > = '550' (CHARACTER)

      > (0x01000000:Name )

      > http://yell.com/esb/tsa/icommon:eventResult

      > = (

      > (0x03000000:NameValue)

      > http://yell.com/esb/tsa/icommon:eventType

      > = 'RETURN_CODE' (CHARACTER)

      >

      > (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:resultCode

      =

      > 'FAILED' (CHARACTER)

      > (0x03000000:NameValue)

      > http://yell.com/esb/tsa/icommon:eventData

      > = 'Information: [Google API error, type=Campaign, errorCode=9,

      > errorText=Invalid client customer ID specified., field=

      ' (CHARACTER)

      >

      >

      > (0x03000000:NameValue)http://yell.com/esb/tsa/icommon:eventDateTime

      =

      > TIMESTAMP '2010-05-10 17:15:00.562' (TIMESTAMP)

      >

      >

      >

      > Regards,

      > Sidharth Koderi

      > ---------------------

      > 07529590078

      >

        Attachments

        1. 1.xml
          2 kB
          Autumn
        2. create-acct-sandbox-request.xml
          2 kB
          Jeff Theroux
        3. create-acct-sandbox-response.txt
          1 kB
          Jeff Theroux

          Activity

            People

            • Assignee:
              therouxj Jeff Theroux
              Reporter:
              autumn Autumn (Inactive)
            • Votes:
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              Dates

              • Created:
                Updated:
                Resolved: