Details
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Type: Bug
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Status: Closed
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Priority: Major
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Resolution: Fixed
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Affects Version/s: Mars
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Fix Version/s: Orion
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Component/s: None
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Labels:None
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Story Points:3
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Sprint:Sprint 1, Sprint 3, Sprint 4
Description
On some occasions during account redeployment we are unable to fetch the content editor properties for it and after 5 retries we get an exception “Failed to get distribution properties for <merchantuuid>”.
While we understand that we can have such scenarios and that’s the reason why we have retry mechanism built in, however we should do 2 things when all the 5 retries fail.
1. Send across an alert through send alarm script to alert Tech Ops of this failure
2. Make the order get stuck in either PROCESSING or ERROR state